Privacy Policy — AskTrade

Last updated: April 3, 2026

1. Introduction

AskTrade ("we", "us", "our") operates the website https://ask-trade.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect the following types of information when you use AskTrade:

Account Information: When you create an account, we collect your email address and name. This information is necessary to provide you with access to our AI trading research platform and to manage your account.

Usage Data: We automatically collect information about how you interact with our service, including pages visited, features used, time spent on pages, research reports generated, and ticker symbols analyzed. This helps us improve our platform and personalize your experience.

Device Data: We collect technical information such as your browser type, operating system, IP address, device type, and screen resolution. This data helps us optimize our platform for different devices and troubleshoot technical issues.

Cookies: We use essential cookies for site functionality (such as keeping you logged in) and analytics cookies to understand how our site is used. You can control cookie preferences through your browser settings.

Payment Information: When you purchase credits or subscribe to a plan, payment processing is handled by our third-party payment processor. We do not store your full credit card number or payment details on our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our AI trading research service, including generating personalized research reports
To improve and personalize your experience based on your usage patterns and preferences
To communicate with you about your account, service updates, or respond to your inquiries
To analyze usage patterns and improve our platform's features, performance, and reliability
To process payments and manage subscriptions
To detect and prevent fraud, abuse, or security incidents
To comply with legal obligations and enforce our Terms of Service

4. Third-Party Services

We use the following third-party services that may collect data:

Google Analytics: For website usage analysis to understand how visitors interact with our platform. Google Analytics uses cookies to collect anonymous usage data.
Payment Processors: For handling subscriptions and credit purchases securely. Our payment processor complies with PCI-DSS standards.
Cloudflare: For content delivery, security, and performance optimization. Cloudflare may process certain technical data to protect our site.

These services have their own privacy policies governing how they handle your data.

5. Data Retention

We retain your personal data only as long as necessary to provide our services and fulfill the purposes described in this policy. Account data is retained for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain certain information. Usage analytics data is anonymized after 26 months. You can request deletion of your data at any time by contacting us at support@ask-trade.com.

6. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation:

Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request correction of inaccurate personal data.
Right to Erasure: You have the right to request deletion of your personal data ("right to be forgotten").
Right to Restrict Processing: You can request that we limit how we use your data.
Right to Object: You have the right to object to the processing of your personal data.
Right to Data Portability: You have the right to receive your data in a structured, machine-readable format.

To exercise any of these rights, contact us at: support@ask-trade.com. We will respond to your request within 30 days.

7. Cookies

We use the following types of cookies:

Essential Cookies: Required for the site to function properly, including authentication and session management. These cannot be disabled.
Analytics Cookies: Used to understand how visitors use our site, which pages are most popular, and how users navigate through the platform. These can be disabled through your browser settings.

You can control cookies through your browser settings. Note that disabling essential cookies may prevent certain features from working correctly.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption of data in transit (TLS/SSL), secure server infrastructure, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your data may be processed on servers located outside your country of residence. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our service is not intended for anyone under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Significant changes will be communicated via email or a prominent notice on our website.

12. Contact

For privacy questions or to exercise your data rights:

Email: support@ask-trade.com

AskTrade, The Netherlands